Greeters Guidelines

Shepherd of the Hills Lutheran Church

Greeters Job Description April 2012


Arrive on Sunday morning for the following services at:

8 AM          7:45 am

10:15 AM  10 am


One greeter each week is to be at the sanctuary door closest to Education Wing. (Few people enter the sanctuary on the side of the administration wing).


Put on Greeter Name tag along with your personal name tag (overlapping them works well).


Make note of Visitor Gift Bags on Welcome Center Table and distribute to those who are local visitors.


The Welcome Center should have the following available: Gift Bags for Visitors (extras in book case), request for Baptism Forms, Congregational Annual Reports, Newsletters, The Little Lutheran Books (free), seasonal and varied literature for programs and activities.


Greet people as they enter, be friendly and helpful, and use welcoming phrases such as:

“Welcome, glad you are here! Please sign our register book.”

“I don’t believe we’ve met, are you from the area?”


Offer the visitors a gift bag.


Offer helpful information such as the location of the Welcome Center for congregational information, the education wing for Sunday School (9-10 am), the adult education class that meets in the library (9-10 am) and the rest rooms on both sides of the sanctuary.


If children are part of the visiting group, let them know about the Quiet Room, how to get there, and offer a Busy Box for each young child. At the end of the service, put any un-distributed children’s bulletins in the Busy Boxes. The boxes should be on the end tables to the Welcome Center.


If someone asks about hearing devices, connect them to an usher.


After the service stand behind the Welcome Center tables to answer questions and distribute material. If you can’t answer a question and see no one else that might answer the question, offer to have the office call them.  Take their name and phone number and give to church office.


After you finish greeting guests at the Welcome Center following the service, you are free to go.

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